Returns & Exchanges

At Material, we want your home to feel perfect, which is why we offer a 30-day return window on all unused items in their original packaging. We strive to make the return process as seamless as the design of our products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your return package.

• 3.
  Drop Off Package

  Take your package to any authorized carrier location within 7 days of receiving your label to ensure timely processing.

• 4.
  Receive Your Refund

  After our warehouse inspects the items, your refund will be issued to your original payment method within 5-10 business days.